What We Collect and Why We Hold It
When you open an account with tk824, we collect the information needed to run your account safely — your name, contact details, and the payment method you choose, whether that is bKash, Nagad or Rocket. Each time a deposit or withdrawal is processed through those wallets,
-
1
the transaction reference and amount are logged against your account record. We also collect device and browser data — your IP address, session timestamps and the pages you open — to detect unusual access patterns and keep your account secure. We do not sell this data
-
2
to third parties. We share it only where required by applicable law or to fulfil the payment instruction you initiated. If you contact our support team, the content of that exchange is stored so we can follow up accurately. Data related to your payment activity is
-
3
held for as long as is necessary to meet legal retention requirements in the jurisdictions where we operate. Your continued use of the platform confirms that you have read this policy. If you disagree with any part of it, you should not continue to access the
-
4
service. Availability of this platform depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.